THEY HAD NO CLUE WHAT WE WERE TALKING ABOUT. So, my wife contacted the dealer the very next day, we told them we would like to execute on submitting an insurance claim through the "Dealership insurance" that they told us we had, to get us to buy the car that day, and guess what. However, what the dealership didn't expect was for my wife to run something over in the middle of the highway, on our way home from the dealership causing almost 10k worth of damage. Now i get it, they really want to get us in the car TODAY (its a sales thing) and since they are answering all our questions and concerns "honestly" it seemed to make sense. we got you covered, once this temp plate goes on your vehicle the dealerships insurance covers everything". So Cherry said to us, and I will quote her "Oh no, you don't have to worry about that, Mason is coming in with your plates right now, and you will be on the dealers insurance for 10 days" me: "Wait so we don't have to call our insurance company? what if we get into an accident?" Cherry: "Nope. I even told the finance lady Cherry that we couldn't call our insurance and switch it over becasue it was too late in the day. Mind you, we were waiting on a check for 40k from the insurance company, so all my wife and I were supposed to do was look at cars today, but the dealer made it seem like if we drove it off the lot today, we could simply pay for the vehicle in full once we received our check and we wouldn't have to worry about paying the interest. About 25 minutes goes by, my wife is practically in tears becasue we literally had to leave to go visit her grandfather before the worst happened, and that's when the deal started to change. Cherry (Finance manager) was rather persistent and told us that the hard work was done, and we would only be another 2-3 minutes, so we waited. We were very straight forward with the finance team, and let them know that my wife just received a phone call that her grandfather was dieing, and that we would have to leave and comeback with our insurance check from the car that was recently totalled. To make a short story long, my wife and I went car shopping here, and we were very pleased up until we went into the finance office. Mason (Sales Rep) is a great guy, he was very helpful and guided us to the exact car we wanted upon arrival. As for me, I will NEVER go back to this place after they lied, and took advantage of my wife. We ha.īE AWARE!!!! DO NOT GO HERE!!!! I'll just be very honest and upfront here about what transpired, and you can decide if you want to buy your car from these guys. Discovery Sport S LOANER 4WD Come find out why so many people buy their cars at Land Rover San Diego. Located in San Diego, CA / 201 miles away from Bakersfield, CAĬARFAX One-Owner.
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